Skip to main content

Get a specific call detail record by Call ID​

Retrieve the details of a call detail record using its callId

Path Parameters
    callId string required

    The unique call ID on the network

Responses

Successfully retrieved the call detail record

Schema
    data object
    id string

    The unique id of the call

    callId string

    The original id of the call on the network (used in webhook events)

    date date-time

    The date and time of the call

    direction string

    Possible values: [inbound, outbound]

    The direction of the call

    externalNumber object

    The external number of the call

    anonymous boolean

    Whether the external number is anonymous.

    localized string nullable

    External number in localized format (or null).

    e164 string nullable

    External number in E.164 format (or null).

    isOnClientBlacklist boolean

    Whether the external number is on the client blacklist.

    isOnGlobalBlacklist boolean

    Whether the external number is on the global blacklist.

    internalNumber object
    id string nullable

    The ID of the number, or null if is not active

    label string nullable

    The label of the number, or null if is not active or has no label

    number string

    The phone number in E.164 format

    localizedNumber string

    The phone number in localized format

    duration integer

    The duration of the call in seconds

    status string

    Possible values: [MISSED, ANSWERED, VOICEMAIL, ANSWERING_SERVICE]

    The status of the call

    missedReason string nullable

    Possible values: [NO_ANSWER, BLOCKED, OUTSIDE_BUSINESS_HOURS, null]

    The reason why the call was missed

    menuOption string nullable

    Possible values: [1, 2, 3, 4, 5, 6, 7, 8, 9, 0, *, #, null]

    The IVR option that was selected

    user object

    Possible values: [null]

    id string

    The unique id of the user

    initials string

    The initials of the user

    firstName string

    The first name of the user

    lastName string

    The last name of the user

    fullName string

    The full name of the user

    phoneNumber object
    e164 string

    The phone number of the user in E.164 format

    countryIsoCode string

    The country code of the user phone number in ISO 3166-1 alpha-2 format

    countryCallingCode number

    The country calling code of the user phone number

    number string

    The phone number of the user without country calling code

    role string

    Possible values: [user, admin, answeringService]

    The role of the user

    availability string

    Possible values: [AVAILABLE, UNAVAILABLE]

    The availability of the user

    avatarUrls object
    small uri nullable

    URL for the small sized avatar of the user (250x250)

    large uri nullable

    URL for the large sized avatar of the user (500x500)

    contact object

    Possible values: [null]

    id string

    The ID of the contact

    firstName string

    The first name of the user

    lastName string

    The last name of the user

    initials string

    The initials of the user

    fullName string

    The full name of the user

    companyName string nullable

    The company name of the user

    numbers object[]
  • Array [
    • label string

    The label of the phone number

    e164 string

    The phone number of the contact in E.164 format

    countryIsoCode string

    The country code of the contact phone number in ISO 3166-1 alpha-2 format

    countryCallingCode number

    The country calling code of the contact phone number

    number string

    The phone number of the contact without country calling code

    localized string

    The phone number of the contact in localized format

  • ]
    • favorite boolean

    Whether or not the contact is a favorite

    shared boolean

    Whether or not the contact is shared with all the users in the account

    sharedByUser string nullable

    The ID of the user that shared the contact

    defaultOutboundNumberId string nullable

    The ID of the number to use for outbound calls

    tag string nullable

    The tag of the contact

    email string nullable

    The email address of the contact

    avatarUrls object
    small uri nullable

    Represents the URL for the small sized avatar of the contact (250x250)

    large uri nullable

    Represents the URL for the large sized avatar of the contact (500x500)

    voicemail object

    Possible values: [null]

    id string

    The unique id of the voicemail

    new boolean

    Whether the voicemail is new

    duration integer

    The duration of the voicemail in seconds

    availableUntil date-time

    The date until which the voicemail is available

    playUrl uri

    The url to the audio stream of the voicemail

    callRecording object

    Possible values: [null]

    id string

    The unique id of the call recording

    availableUntil date-time

    The date and time until the recording is available

    playUrl uri

    The url to the audio stream of the call recording

    notes object[]
  • Array [
    • id string

    The unique id of the note

    date date-time

    The date and time the note was added

    user string

    The ID of the user that added the note

    content string

    The content of the note

  • ]
    • insights object
    status string

    Possible values: [AVAILABLE, IN_PROGRESS, UNAVAILABLE, FAILED]

    summary string nullable
    customSummary string nullable
    sentiment string nullable

    Possible values: [POSITIVE, NEGATIVE, NEUTRAL, null]

    topics array nullable
Loading...